Access Bank Plc has come up with the *901*911# USSD code, a solution that allows customers to act swiftly to prevent fraudulent activities on their accounts.
The bank in a statement said the service allows customers of all account types to deactivate a USSD profile simply by dialling *901*911# from any phone, inputting the registered phone number for the account to be protected, and automatically locks out fraudsters from the individual’s account.
The bank said it had remained committed to educating its customers, informing and protecting them from fraudsters, adding that it created dedicated pages on its official website that constantly update customers on the schemes fraudsters employ to defraud them.
The bank also informed the public on the quickest platforms to access help in the event of any suspected fraud case.
In its promise to offer customers more than banking, Access Bank said it had not wavered in its drive to not only deliver speedy services but also ensure security for all.
The bank said its customers should report any suspected fraudulent activity immediately to the Bank’s dedicated fraud desk through the following email addresses:frauddesk@accessbankplc.com, contactcenter@accessbankplc.com,stopfraud@accessbankplc.com or by calling the helpline 01-2701005.